AMC & technical support

Welcome to Tawasul AV: Your Trusted Partner for Seamless AV Solutions and Exceptional Onsite Support

At Tawasul AV, we are committed to providing high-quality AV solutions and unmatched onsite customer support that empowers businesses to run smooth and efficient operations. Whether you’re hosting a high-profile conference, a corporate meeting, or need reliable equipment for video conferencing, we ensure your AV infrastructure is always operational, supported, and well-maintained.

What sets us apart from the competition is our dedication to 24/7 onsite customer support, our rapid response times, and our innovative Annual Maintenance Contracts (AMC) that guarantee peace of mind for all of our customers.

Our Services

1. AV Equipment Rentals

Tawasul AV offers state-of-the-art AV equipment rentals to meet your needs, whether it’s for video conferencing, event production, or meetings. We provide high-quality, well-maintained equipment, including:

Video Conferencing Systems
Projectors and Screens
PA Systems and Microphones
Lighting and Staging Equipment
Conference Room AV Solutions
Video and Audio Recording Devices

All our rentals come with a 24/7 support system to ensure your event runs smoothly, no matter the size or complexity. Our dedicated support team is always ready to assist with setup, operation, and troubleshooting to ensure a flawless experience.

2. Onsite Customer Support

Tawasul AV stands out by offering comprehensive onsite customer support for all of our clients. Whether you’re setting up a new system or maintaining an existing one, our team of skilled professionals is always just a call away.

What makes our support unique?

24-Hour Response Time: We understand that time is of the essence, especially when it comes to AV systems. Our team ensures that you get a response within 24 hours to resolve any issues or concerns you may face.
48-Hour Hardware Replacement: In the rare event of hardware failure, we promise 48 hours advance hardware replacement. No more delays waiting for new parts to arrive—we ensure your equipment is swiftly replaced to minimize downtime and keep your operations running smoothly.

3. Annual Maintenance Contracts (AMC)

To ensure the longevity and optimal performance of your AV systems, Tawasul AV offers Annual Maintenance Contracts (AMC) that provide comprehensive support for your equipment year-round. These contracts offer great value, ensuring that you have access to regular maintenance, proactive monitoring, and quick resolution of any technical issues.

AMC Benefits:

Proactive Preventative Maintenance: We carry out regular checks and maintenance on your AV systems, preventing issues before they happen.
Priority Onsite Support: As an AMC client, you get priority response from our support team, ensuring that any issues are addressed promptly.
Discounted Parts and Labor: With an AMC, you get access to discounted rates for any repairs or parts replacements, offering you cost savings.

4. Installation and Setup Services

Whether you’re installing a new conference room setup, upgrading your existing AV equipment, or setting up a large event, our team handles all the technical aspects for you. Our technicians will ensure your AV systems are fully integrated, optimized for your space, and ready to perform at their best.

5. Customized Solutions for Every Need

No two businesses are the same, which is why we offer customized AV solutions that are tailored to your specific needs. Whether you’re a small business, a large enterprise, or an event organizer, we work closely with you to design and implement solutions that meet your objectives, fit your budget, and exceed your expectations.

Why Choose Tawasul AV?

Unmatched Customer Support

Unlike many of our competitors, we believe that great service extends beyond just the installation of equipment. Our onsite support ensures that your AV systems run smoothly at all times. We provide:

24-Hour Response Time: When you need assistance, we’re there fast.
48-Hour Hardware Replacement: Quick hardware replacement to minimize downtime.
Comprehensive Service Coverage: Our Annual Maintenance Contracts (AMC) ensure your systems are always in optimal condition.

Experienced and Skilled Team

Our team of professionals is highly skilled, experienced, and dedicated to providing superior service. We stay up-to-date with the latest technologies and trends in the AV industry, ensuring that you get the most advanced solutions available. We’re not just here to troubleshoot; we’re here to help you optimize and future-proof your AV infrastructure.

Reliability You Can Count On

At Tawasul AV, we understand that your business depends on reliable, high-quality AV equipment. Whether it’s a simple meeting or a large-scale event, you can rely on us to provide solutions that are effective, dependable, and tailored to your unique needs.

Complete End-to-End Solutions

From equipment rentals and installation to regular maintenance and support, Tawasul AV offers a complete AV solution for your business. Our team will handle everything from setup to troubleshooting, ensuring that your AV systems remain fully functional throughout the year.

Cost-Effective Solutions

We know that AV systems can be a significant investment for any business. With our AMC contracts, you get proactive maintenance and cost-effective solutions that save you money in the long run by reducing downtime and preventing major system failures.

Our Process

Consultation: We begin by understanding your needs, objectives, and the specific requirements of your business or event.
Solution Design: Based on your requirements, we offer a tailored AV solution, recommending the best products and services for your unique situation.
Installation: Our experts handle the entire installation process, from setup to configuration, ensuring everything is functioning perfectly.
Ongoing Support: Once your systems are up and running, we provide ongoing support and maintenance to keep everything in top condition.
AMC: With our Annual Maintenance Contracts (AMC), you can enjoy peace of mind knowing that your systems are being regularly monitored and maintained.

Contact Us Today

At Tawasul AV, we believe that customer satisfaction is the key to our success. That’s why we’re dedicated to providing reliable, high-quality AV solutions and exceptional onsite support that sets us apart from the competition. Whether you need AV equipment for an event or ongoing support for your video conferencing systems, we’re here to help.

Get in touch with us today to learn more about our AV solutions, AMC contracts, and how we can help optimize your AV infrastructure. Let us take the technical stress out of your business, so you can focus on what matters most.

Phone: [+971-56-1631333]
Email: [support@tawasulav.com]

Choose Tawasul AV—where exceptional service, reliability, and cutting-edge AV solutions meet. Let us handle your AV needs, so you can focus on growing your business.