Zoom IP Telephony
Unified cloud-based phone systems
Tawasul AV is an authorized Zoom Phone deployment partner serving businesses across the UAE and GCC. We design, license, port, and deploy enterprise IP telephony solutions that replace legacy PBX systems with a unified cloud platform — saving cost, simplifying management, and giving employees one tool for calling, meetings, and chat.
What makes our service different
Cloud PBX
Fully managed cloud phone system — no on-premise hardware needed.
Local UAE Numbers
Port your existing UAE numbers or get new geographic and toll-free numbers.
IVR & Auto-Attendant
Multi-language IVR menus, queues, and call routing rules.
Mobile + Desktop
One business number across mobile, desktop, and desk phone.
Key Benefits
- Single platform for calls, meetings, and chat
- 30–50% cost savings vs traditional PBX
- Local UAE phone numbers supported
- HD voice with Opus codec
- Integrates with Salesforce, HubSpot, Microsoft 365
Use Cases
- Replacing legacy Avaya / Cisco / NEC PBX
- Multi-branch businesses needing central call routing
- Contact centers with queue management
- Remote and hybrid workforce calling
Frequently Asked Questions
Can I keep my existing UAE phone number?
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Yes. We handle the porting process with Etisalat and du to bring your existing numbers to Zoom Phone with no service interruption.
Do I need to buy new desk phones?
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Not necessarily. Zoom Phone works on softphones (mobile and desktop apps) out of the box. If you want physical phones, we recommend certified Poly or Yealink devices.
What about emergency calling (999)?
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Zoom Phone supports emergency calling. We configure E911-style location reporting per device so emergency services see the right address.
Ready to explore Zoom IP Telephony?
Talk to our AV expert today — free, no-obligation consultation.
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